Frequently Asked Questions
Relax. Smile. You're in good hands.
At Haven Dental Spa, we understand that visiting the dentist can bring up a lot of questions — and we’re here to make everything clear and stress-free. Browse our most frequently asked questions below. Still need help? Contact us
General Information
Q: What is Haven Dental Spa?
A: Haven Dental Spa blends modern dentistry with calming spa amenities to create a stress-free dental experience. We go beyond routine care to make sure you leave feeling refreshed and cared for.
Q: Where are you located?
A: We’re located at 19535 Mack Ave in Grosse Pointe Woods. Visit our Contact Page for directions.
Q: What are your hours?
Tuesdays: 9:00 AM – 3:00 PM
Wednesdays: 9:00 AM - 3:00 PM
Every Other Friday: 9:00 AM - 3:00 PM
Saturday: 9:00 AM – 12:00 PM (by appointment)
Appointments & Scheduling
Q: How can I schedule an appointment?
A: You can book online through our “BOOK NOW” appointment button, call us at (313) 881-4000, or visit us in person.
Q: What’s your cancellation policy?
A: We kindly ask for at least 24 hours' notice for cancellations or rescheduling. Missed appointments may be subject to a fee.
Dental Services
Q: What services do you offer?
A: We provide preventive, cosmetic, restorative, and orthodontic services. Plus, enjoy spa amenities like aromatherapy, warm towels, and paraffin hand wax. See our full Services Page
Q: Do you offer sedation for nervous patients?
A: Yes! We offer nitrous oxide, oral sedation, and comfort tools like headphones, blankets, and soothing scents.
Insurance & Payments
Q: Do you accept my insurance?
A: We accept most PPO dental plans. Call us to confirm your provider.
Q: I don’t have insurance — what are my options?
A: No problem! We offer flexible payment plans, in-house memberships, and financing through CareCredit® .
New Patients
Q: What can I expect at my first visit?
A: You’ll receive a comprehensive exam, digital X-rays, and a personalized care plan — all in a spa-like setting.
Q: What should I bring with me?
Photo ID
Insurance card (if applicable)
A list of current medications
Completed New Patient Forms
Spa Experience
Q: What makes Haven Dental Spa different?
A: We’re redefining the dental experience with a calming atmosphere, aromatherapy, neck pillows, and massage chairs — all designed to help you relax during your visit.
Emergency Care
Q: Do you offer emergency dental care?
A: Yes! We handle urgent dental needs such as tooth pain, broken teeth, lost fillings, and more. Call us right away at (313) 881-4000.
Still Have Questions?
We’re here to help.
📞 Phone: (313) 881-4000
📧 Email: havendentalspa@gmail.com
📍 Location: 19535 Mack Ave, Grosse Pointe Woods, MI
🖱️ Book an Appointment below